Last updated: March 11, 2026
Broken Hearts Map ("the App") respects your privacy and is committed to protecting it. This Privacy Policy explains how information is collected, used, and protected when you use the App.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
The App may collect different types of information in order to provide and improve the service.
Information You Provide
Users may voluntarily provide information when using the App, including:
Users are encouraged not to share personal or sensitive identifying information in publicly visible content.
Automatically Collected Information
When using the App, certain technical information may be collected automatically, including:
This information is used only to improve the performance, security, and user experience of the App.
The Broken Hearts Map website (waitlist and marketing pages) may use Google Analytics 4 when the site operator enables it, to collect aggregate usage statistics. See How Google uses information from sites that use its services.
The App allows users to share experiences, emotions, and personal stories through features such as pins, comments, and vents.
Content shared within the App may be visible to other users depending on how it is posted.
Users are responsible for the content they publish and should avoid sharing personal data such as full names, phone numbers, addresses, or other sensitive information.
To help maintain a safe and respectful environment, the App uses automated systems to analyze user-generated content.
Posts, comments, and other submissions may be reviewed by automated moderation tools in order to detect harmful or unsafe content, including harassment, violence, threats, or other violations of platform guidelines.
If content violates these guidelines, it may be blocked, limited, or removed.
Moderation decisions may also contribute to internal safety systems used to identify abusive or harmful behavior on the platform.
Some content submitted to the App may be analyzed using artificial intelligence services in order to detect potentially harmful or unsafe material.
These systems help maintain a safe community and enforce platform rules.
Content analysis may be performed using third-party services such as OpenAI.
Only the information necessary for moderation purposes is processed.
Users may report content or accounts they believe violate the platform guidelines.
Reports may trigger additional moderation review. Reported content may be automatically analyzed or reviewed as part of the moderation process.
These reports help improve the safety and reliability of the platform.
In order to maintain platform safety and detect patterns of misuse, the App may store moderation-related events such as:
These records are used solely for maintaining community safety and improving moderation systems.
Some features of the App may use approximate location data in order to place user stories or pins on a map.
Location information is used only to enable map-related features and is not intended to personally identify users.
The App may display advertisements provided by third-party advertising networks.
These services may collect certain device information in order to deliver relevant advertisements.
Advertising providers may use technologies such as device identifiers or cookies in accordance with their own privacy policies.
We take reasonable measures to protect the information processed by the App. However, no method of data transmission or electronic storage can be guaranteed to be completely secure.
The App is not intended for people under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Broken Hearts Map is designed as a space where people can share emotional experiences and personal stories.
The App may detect certain types of sensitive content related to emotional distress or self-harm. In some cases, the App may display supportive messages encouraging users to seek help from trusted individuals or professional services.
The App does not provide medical or psychological advice and should not be considered a substitute for professional care.
This Privacy Policy may be updated from time to time. When changes are made, the updated version will be posted with a revised date.
Users are encouraged to review this policy periodically.
If you have any questions about this Privacy Policy, you may contact us at: